Practical information

Welcome to Hafjell! We hope you have a really nice stay and many good experiences in the mountains. On this page, we have gathered useful and practical information, so you can easily find what you need during your stay. Should you have any questions along the way, we are of course here to help.

Arrival

We hope you find the apartment in order upon arrival. Should there be any defects, please contact the reception no later than the day after arrival. 

  • For the sake of the neighbors, there must be peace in the apartment and outdoor area no later than 23:00
  • It is not allowed to wear ski boots inside the apartment
  • It is not allowed to move furniture and equipment between housing units
Water for dishwasher

On the kitchen sink there is an extra pin, this must point downwards to allow water to reach the dishwasher.

Do you need power for your hob?

Above the stove there is a box. To connect the power, the button must be held down to restart the stove guard. The power will reconnect.

On departure

Check-out is no later than 11.00 on the day of departure. If you travel home before the scheduled departure day, it is important that we are notified of this. 

  • Close all doors and windows
  • All rubbish disposed of at the nearby environmental station. If this is not complied with, it will result in a fee of NOK 500.
  • All dishes are done before departure
  • Rented bed linen is placed together in the hallway.
Parking

Communal outdoor parking is available for a fee. Contact guest service

Charging an electric car

It is strictly forbidden to charge an electric car with an extension cord in a regular socket. Violation will result in a fine of NOK 3000,-
 

WI-Fi

The password to the network can be found on the router or by the TV. 

Fire instructions

    •    Familiarize yourself with where manual extinguishing equipment is located.
    •    Call 110 immediately if the fire alarm has been triggered by accident, to stop unnecessary call-outs.

Important: Unnecessary fire call-out will result in a fee of NOK 6,650,-, which will be charged to the tenant.
 

Contact Us

If you do not find what you are looking for, you can also see our FAQ pages, or contact guest service.

Address:
Hundervegen 122
2636 Islands

Phone (+47) 612 49 000 
On-call phone (+47) 612 74 747 
Mail [email protected] 
 

FAQ Hafjell
FAQ - Find answers to the most common questions our customers ask. Contact us if you can't find what you're looking for, or if there's something you